The 4 components of product quality: performance, bugs, completeness, and consistency

These 4 components of quality have proven to be straightforward, independent, mostly measurable streams to track. There’s no need for a “grand quality metric” which combines them, and no complex coordination system required to manage all these in lockstep. Customers are happy when any of these improve, so I can just make progress on each of them individually whenever it makes sense.

I’m always down for a simple system that does not overcomplicate things.